Co-Operative Insurance Claim Handling Number

Co-Operative Insurance Claim Handling Number: 0843 507 6268*

*Calls to 0843 phone numbers are NOT classified as Premium Rate and cost 7p/min plus the provider’s network access charge. Please consult your provide before making the call.

co-operative insurance claim handling number

When the weather conditions are un-naturally serve and storm damage wreaks havoc with your home and contents, large volumes of telephone calls are expected to the Co-operative Insurance Claim Handling Number and therefore your patience is appreciated. They will get to everyone.

During the Christmas recess there is a much higher anticipated volume of telephone calls to the Co-operative Insurance Claim Handling Number. It is their aim to answer and give priority to the most emergency related calls. In order to assist Co-operative Insurance Claim Handling Number in providing the best customer service it is advised that you consider the following.

How to make a claim with the Cooperative Insurance Claim Handling Number?

1. Try to delay the phone call if it not extremely urgent.

2. Check your insurance schedule for the most appropriate insurance underwriter. If you are not sure, then either re-check the policy document or call the Cooperative Insurance Claim Handling Number on 0843 507 6268.

3. Contact the 24 hour Contact Centre which is based in the UK. The claims telephone number may vary according to a range of circumstances.

4. Quote the policy number on your insurance schedule in the section marked making a claim.

5. The claim is registered with the Cooperative Insurance Claim Handling Number. They will issue you with a claims reference which should be used and quoted on all future correspondence.

Cooperative Insurance is very responsive to inbound telephone callers. They endeavour to answer telephone calls.

Claims time-scales.

The Co-Op. attempt, in all cases, to answer your phone call as efficiently as they can.

  • Attempt to answer calls within 3 rings and to respond to your claim within 24 hours.
  • Endeavour to respond to all of your correspondence within five (5) working days, which excludes Saturdays and Sundays but the claim can still be made out-of-hours.
  • They will settle cheques within Twenty Four (24) hours of being in receipt of the required documentation.
  • There is a desire to ensure that all hassles and worries are taken out of your hands.

It is also possible for you to make your claim online at the Co-operative Insurance website.

Co-operative Insurance Claim Handling Number will then discuss with you any excess premiums that might apply. The customer service agent will also discuss what is covered in the policy document. Also, they will highlight any items that are not covered.

When your claim has been accepted, the Co-operative Insurance Claim Handling Number will arrange for repairs to be carried out by independent repair specialists. Arrangements will be made to repair any of your lost or damaged items. This may also include any stolen items. Cooperative Insurance may also pay you the cash value of the items that have been damaged or lost.

Opening Hours

24 hours – Monday to Sunday including Bank Holidays.

Frequently Answered Questions of the Co-operative Insurance Claim Handling Number.

I have lost my Home Insurance policy documents. What can I do?

Do I have to pay an excess even if my valuable possessions have been stolen?

The annual cost of insurance has soared this year. Is there anything I can do to reduce that cost?

I have fitted Yale locks to all my doors. Am I entitled to a discount off my home insurance?

My neighbour’s roof tiles have fallen off and damaged my car and driveway. Is this covered under my policy or theirs?

I have some valuable items to insure on my next policy. Will they insure me?

Funniest Household Insurance Claims.

A washing machine emitting steam caused damage at the insured home. The insurance company denied the claim. The case went to court. The insured stated that steam was, in fact, H20. Case dismissed. Successful claim! (Fact: this was not Cooperative Home Insurance).

The Co-operative website can provide you with a sample home insurance policy which can be downloaded from their web-site.

The Co-Operative Insurance Society adheres to Data Protection Laws and can provide you with data they hold on you if you are to write to them at:

Compliance Department, The Co-operative Insurance, Miller Street, Manchester M60 0AL.

The conditions of the policy dictate that you inform the Co-Operative Insurance Society of any material changes to your policy or any insurance related matters (such as fire, water damage, theft or accidents) whether or not they affect the claim.

Co-Operative Insurance Claim Handling Number
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