Utility Warehouse Home Phone Number

The Utility Warehouse Home Phone Number

Telephone Number | 0843 507 6256 

Utility Warehouse Home Phone Number

The Utility Warehouse offers low cost telephone lines, Broadband, Gas, Electricity and Mobile Phone contracts to residential and small business customers in the UK. They have over over a million customers serviced through their Contact Centre based in North London. They have approximately 700 employees and it is this low overhead cost structure that allows them to offer very competitive prices.

They provide their services through a distributor network. There are approximately 40,000 distributors. These distributors get a healthy monthly recurring income from selling the services of the Utility Warehouse.

They also provide a cash back card which is a Master card offering. This gives cash back of 2% when used in conjunction with paying bills to the Utility Warehouse.

The Utility Warehouse Home Phone Number – Frequently Asked Questions (FAQ)

What is Utility Warehouse Home Phone?

I have a 1571 voice-mail service and other services on my Utility Warehouse line. Can I receive these features?

I am receiving nuisance calls, is there anyway to stop them?

Can I bar certain numbers (premium rate, international etc) from being dialled from my landline?

Directory Enquiries

What free calls do I receive on my Home Phone service?

What are Call Discount Options, and how do I add one?

Why have I been charged when I didn’t make any calls?

I’m checking the itemisation of my invoice, and the rate doesn’t seem to match your published rate. Why?

What are local rated calls?

How do I apply?

Is it easy to transfer?

Can you install a new line for me? Call the Utility Warehouse Home Phone Number for more information.

I pay my telephone bill to Virgin’s Cable Network, can I connect to UWDC?

I do not have the same phone services that I had with my previous supplier. Why?

I’ve transferred to you, but no longer have the 1571 service available. How can I get it back?

Can I access my voice messages remotely?

What if my line develops a fault? Call the Utility Warehouse Home Phone Number for more information

My line is dead, what should I do?

How can I resolve noisy line / interference problems?

I’m having technical problems with my home phone – what do I do?

I have no dial tone. Call the Utility Warehouse Home Phone Number for more information

My line is noisy/faint

I cannot make calls

I am receiving calls which are meant for other people (crossed line). What can I do?

My Call Minder service isn’t working. What can I do? Call the Utility Warehouse Home Phone Number for more information.

My Caller Display service is not working

My Call Diversion service isn’t working correctly. What can I do?

I am unable to call a particular number (Destination Fault). What can I do?

I’ve noticed damage to the telephone line outside my house. What should I do?

I have already reported a fault. How long will it be before it’s fixed?

I have been advised by your Faults team that there is an outage/ongoing incident. How long will it take to resolve?

How do I cancel a fault that I have reported?

I cannot receive calls. Call the Utility Warehouse Home Phone Number for more information.

What is Call Waiting, and how do I use it?

What is Caller Display, and how do I use it?

What is Call Diversion, and how do I use it?

What is Choose to Refuse, and how do I use it?

What is Ring Back, and how do I use it?

What is Reminder Call, and how do I use it?

What is Three Way Calling, and how do I use it?

Call Minder and Call Minder Plus

What is Anonymous Call Rejection, and how do I use it?

What is Peak Saver?

Can I make savings on calls from extensions in my home which don’t have a Smart box connected?

Will your Smart box work with BT Highway?

Can I connect my modem to the Smart box?

Can I use the Smart box on my fax machine / answering machine / cordless telephone?

I’m hearing a musical tone when I lift the handset. What should I do?

Since I plugged the Smart box in, my phone has stopped ringing?

I have plugged in my smartbox, but I can’t make any calls?

Will Ring Back work through the Smart box?

How can I transfer a call from one extension to an extension with the Smart box plugged into it?

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Utility Warehouse Home Phone Number
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